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Getting Started

Touring

Make the most of your visits: what to book, what to notice, and what to ask while you’re there.

Step 1

Booking Your First Tour

Any day works, but lunchtime tours tell you the most. Here’s how to set one up.

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Signs checklist

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Step 2

What to Look For

Beyond the lobby: the hallways, the calendar, and how staff greet residents by name.

Living Options at a Glance

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Step 3

Questions to Ask

The questions that get past the brochure: care, costs, and daily life.

Conversation starter kit

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Step 4

After the Visit

Compare notes while they’re fresh, and know what a fair next step looks like.

Find Your Community

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Helpful Downloads

Tour Day Checklist PDF

Comparing Communities Worksheet PDF

Questions to Ask on a Tour PDF

What to Notice at Lunch PDF

Open Content Area

A flexible module for this guide — a webinar recording, a family story, or seasonal planning advice.

Optional Link

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Next Guide: Deciding What’s Right

Continue

Questions Along the Way?

Real people, real answers. Call us, or start with the questions families ask most.

Call Us Browse the FAQ